How We Use Cookies

How We Use Cookies - Chic Diva Ltd

At Chic Diva Ltd, we are committed to ensuring that your online experience is as seamless, personalized, and secure as possible. A crucial part of this experience involves our use of cookies. By using our website, you consent to our use of cookies as described in this policy. Here, we’ll explain what cookies are, how we use them, and how you can manage your preferences.


What Are Cookies?

Cookies are small text files that are stored on your device (such as your computer, smartphone, or tablet) when you visit a website. These files contain small pieces of information that are transferred to your device’s hard drive. Cookies allow websites to remember your preferences, login details, and other information to provide a more personalized browsing experience.

Cookies play a vital role in enhancing website functionality and enabling websites to work more efficiently. They can store details like your login information, language preferences, shopping cart contents, and even your browsing history. These files help Chic Diva Ltd make our site more user-friendly and improve your overall experience on our website.

How We Use Cookies at Chic Diva Ltd

At Chic Diva Ltd, we use cookies for various purposes to enhance your user experience. Below are the key functions of cookies on our website:

1. Personalising Your Shopping Experience

One of the primary uses of cookies is to personalize your experience while browsing our site. Cookies enable Chic Diva Ltd to remember your preferences, such as your preferred language, currency, or region. This ensures that you have a consistent experience every time you visit our website, without needing to re-enter your preferences each time.

For example, if you’ve set your preferred language or region, cookies will remember these choices and display relevant content accordingly. This level of personalization enhances your experience and makes shopping with Chic Diva Ltd more convenient and enjoyable.

2. Analysing Website Traffic and Usage

Cookies help us understand how visitors interact with our website by collecting data on how our website is used. We use performance cookies to gather information about which pages are most popular, how users navigate between pages, and how much time they spend on specific areas of the site. This allows us to analyze website traffic, identify trends, and continuously improve the overall user experience.

For example, if a specific product category is frequently visited by our customers, we can focus on improving that section of the website to ensure a better shopping experience. Cookies help us refine our website’s structure, design, and content, ensuring that our site meets your needs.

3. Providing Relevant Advertising and Promotions

Cookies also allow us to deliver more relevant advertisements and promotional offers to you. By using cookies, Chic Diva Ltd can show ads that are tailored to your interests based on your browsing behavior. This ensures that you see promotions that are more likely to be of interest to you, enhancing the relevance of the content displayed.

Additionally, cookies help us measure the effectiveness of our advertising campaigns. For example, cookies allow us to track whether a customer clicks on an ad and then makes a purchase. This data enables us to refine our advertising strategies and provide you with more relevant and timely offers.

4. Enhancing Site Security and Performance

Security is a key consideration at Chic Diva Ltd, and cookies play an essential role in maintaining the integrity of our website. Certain cookies are used to detect and prevent fraudulent activities, such as unauthorized access to accounts or transactions. These cookies help us safeguard your personal information and ensure that your shopping experience is secure.

Cookies also contribute to the overall performance of our website. They ensure that the site loads quickly and efficiently and that pages function smoothly. For example, cookies help manage session data, so you don’t need to reload pages repeatedly when browsing through products.


Types of Cookies We Use at Chic Diva Ltd

At Chic Diva Ltd, we use several different types of cookies to achieve the purposes outlined above. Below are the main categories of cookies used on our website:

1. Essential Cookies

Essential cookies are necessary for the operation of our website. These cookies enable you to browse our site and use its essential features, such as adding products to your shopping cart, accessing secure areas of the site, and completing transactions. Without these cookies, certain functionalities of the website would not be possible.

For example, essential cookies store your login information, ensuring that you remain logged in during your session. These cookies do not collect personal information and are generally non-invasive.

2. Performance Cookies

Performance cookies collect information about how visitors use our website. These cookies track data such as the number of visitors, which pages are viewed the most, and how long visitors spend on each page. This information helps us improve our site’s functionality and design, making it more user-friendly.

Performance cookies do not collect any personal data. The data collected is anonymous and is used solely for analytical purposes.

3. Functionality Cookies

Functionality cookies enhance the functionality of our website by remembering your choices. For example, these cookies may store your preferred language, currency, or region, allowing you to navigate the site more easily. Functionality cookies also allow Chic Diva Ltd to remember items you’ve added to your shopping cart or any customizations you’ve made to your profile.

These cookies improve your overall experience and make interactions with the site more convenient.

4. Targeting/Advertising Cookies

Targeting or advertising cookies are used to deliver more relevant advertisements to you. These cookies track your browsing behavior across different websites and help us display ads that align with your interests. They also limit the number of times you see a particular ad and measure the effectiveness of our advertising campaigns.

These cookies help us provide more personalized marketing content and promotions, improving your shopping experience with Chic Diva Ltd.


Managing Your Cookie Preferences

At Chic Diva Ltd, we respect your privacy and offer you control over your cookie preferences. You can manage and control cookies through your browser settings. Most modern browsers allow you to:

  • Accept or reject all cookies: You can configure your browser to accept or reject all cookies, or to notify you when a cookie is being set.
  • Delete specific cookies: You can delete cookies that have already been stored on your device.
  • Set preferences for specific websites: You can set preferences for how cookies are handled on specific websites, including Chic Diva Ltd.

Please refer to your browser’s help section for instructions on how to manage cookies. Remember that disabling or rejecting certain cookies may affect the functionality and performance of our website, and you may not be able to access certain features.


Changes to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes in our practices, or for operational, legal, or regulatory reasons. If we make any changes, we will update the date at the bottom of this page to reflect the new revision date. We encourage you to review this page periodically to stay informed about how we use cookies.